Croydon

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Discussion

The Don of Croy

4,888 posts

103 months

Wednesday 14th August
quotequote all
Does not Judge Dredd still patrol the Surrey metropolis dealing out summary justice?

However, if your motor is in good fettle then any MOT garage would struggle to stiff you, no?

Just give Peachtrees a wide berth...

Hereward

2,305 posts

174 months

Wednesday 14th August
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Streetrod said:
I live in Croydon on the Whitgift estate which is very nice. But like most places some parts of Croydon are a bit naff.

If you look at the amount of money currently being invested around East and Central Croydon, gentrification is on the march. As for my neighbours they all seem to be spending silly money either knocking down their houses and rebuilding them or doing major upgrades. A couple of the preferred building companies in the area are racking it in
Totally agree. I pass through on the train daily. If I was to invest in London property I would be putting my money in to Croydon.

The Li-ion King

781 posts

8 months

Wednesday 14th August
quotequote all
Hereward said:
Streetrod said:
I live in Croydon on the Whitgift estate which is very nice. But like most places some parts of Croydon are a bit naff.

If you look at the amount of money currently being invested around East and Central Croydon, gentrification is on the march. As for my neighbours they all seem to be spending silly money either knocking down their houses and rebuilding them or doing major upgrades. A couple of the preferred building companies in the area are racking it in
Totally agree. I pass through on the train daily. If I was to invest in London property I would be putting my money in to Croydon.
to bulldoze the lot... getmecoat

In all fairness all areas in London are quite mixed, I always liked riding on the trams in Croydon, and there's some decent shops. A new Westfield is being built in Croydon as well. For driving there's some good roads around Caterham, Kenley and Whyteleafe heading out of town on the A22 in some nice countryside of the North Downs.

Gentrification is everywhere in London, but there are naff parts too. West Croydon used to be a bit rough and ready, along with some parts of South Norwood and Thornton Heath back in the day, but I'm sure these areas are on the up. I'm in Wood Green where there's a lot of Gentrification as well smile

Ian Geary

1,600 posts

136 months

Wednesday 14th August
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fido said:
Bent over a barrel - who makes barrels? I have an M3.
Ok, that makes more sense now. You should write crossword clues for the guardian.

Most of the 1 star reviews for that garage seem dealer specific rather than geographical problems, but see how that might not bode well.

I've used the kwik fit in south croydon for an mot who did a fine job for £30..you also see the cars from the waiting room.

Can't recommend a nearby garage for other works though as I tend to diy stuff.

Ian

Red Devil

11,638 posts

152 months

Thursday
quotequote all
S1KRR said:
fido said:
I have booked my car in at a dealers - it's for a while-you-wait MOT appointment. I just checked its location and whilst I expected some bad reviews (it's Croydon innit) but I haven't seen this many 'one-stars' since primary school(!) Will they have me over a barrel (name - hint) and should I take it somewhere else?! Of course it could partly be idiot customers, or those with unrealistic expectations ...

Edited by fido on Tuesday 13th August 15:18
Not a clue who you mean! Narrow it down! laugh


I would point out that most Google reviews are of bad service, or to be honest, implied bad service because the reviewer doesn't want to pay whatever it is. Probably more that than actual bad service
The amusing part, although maybe not for aggrieved customers, is the formulaic/boilerplate responses from 'the owner'.

Thank you for taking the time to leave us some feedback as we are grateful for positive and negative to help us improve in the future.

Who the censored compiles this utter sh*te? How does a positive review help one improve?

It's clearly just noise as the response I was looking at was dated 6 months ago, yet exactly the same issues are still occurring now. Worthless empty promises.

It's the reason I stopped dealing with franchise dealers years ago. You're just a number with a wallet to them. A decent indie is worth their weight in gold.

eliot

8,416 posts

198 months

Thursday
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fido said:
I will have my carbon fibre karting vest so hopefully that will provide some deflection. I'm actually more scared of being lumped into the same reception area with some screaming chav mum on a £200 per month PCP. You can get a 118i for that these days!
Most PCP’s are swapped before an MOT is due (mainly because dealers perpetuate the myth that your car will require thousands of pounds of repairs on its first MOT in order to bounce you into a new pcp)

Mr Tidy

8,911 posts

71 months

Thursday
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S1KRR said:
Not a clue who you mean! Narrow it down! laugh


I would point out that most Google reviews are of bad service, or to be honest, implied bad service because the reviewer doesn't want to pay whatever it is. Probably more that than actual bad service
That's fair enough, but I bought a Pre-reg 123d in 2008 from a main agent in Croydon - name rhymed with Pooper or Scooper, and they were appallingly abysmal!

I had to book an appointment for collection, but they still managed to bring the wrong car out of their car park! rolleyes

The Knob-head "salesman" who had to use my mobile because he had no credit on his appeared with the floor-mats on his shoulder and the Tax-disc in his pocket!

Then he had to go and put half a tank of diesel in it while I sat in the used car cr*phole - no idea how the cheap-skate tw*t working for a cheap-skate sh1*t-hole paid for it! laugh

Half a tank FFS - tight seems too polite, given the car was over £20K in 2008.

Please don't ever go near Cooper Croydon - they are sh*t!

Croydon isn't too great either. blah


Edited by Mr Tidy on Thursday 15th August 01:41

S1KRR

10,451 posts

156 months

Thursday
quotequote all
Mr Tidy said:
That's fair enough, but I bought a Pre-reg 123d in 2008 from a main agent in Croydon - name rhymed with Pooper or Scooper, and they were appallingly abysmal!

I had to book an appointment for collection, but they still managed to bring the wrong car out of their car park! rolleyes

The Knob-head "salesman" who had to use my mobile because he had no credit on his appeared with the floor-mats on his shoulder and the Tax-disc in his pocket!

Then he had to go and put half a tank of diesel in it while I sat in the used car cr*phole - no idea how the cheap-skate tw*t working for a cheap-skate sh1*t-hole paid for it! laugh

Half a tank FFS - tight seems too polite, given the car was over £20K in 2008.

Please don't ever go near Cooper Croydon - they are sh*t!

Croydon isn't too great either. blah
Not doubting your recollection., But that's clearly one person. Now there may be more there, in fairness I daresay that sales person isn't even there anymore. But to write off an entire franchise, because of 1 member of staff is perhaps premature. Was the car a good one in any case?


I had an airbag recall carried out at the same dealer. Booked in on a Saturday a couple of weeks away as a waiting job. Told them I wanted to be first thing. Was told it takes half an hour, but obviously I know it can be double that. All told their "process" made it 2 hours. And the driver parked my car NOSE in to the parking spot, Which necessitated a 5 point turn to get out. Details!

The whole process is dog st. It treats every customer as though they want a glorified "Luxury / celebrity" / personal experience. Similar to what a Bentley customer would get. When IME most want a simple process, minimum contact and for it to be done properly. Time is a factor of course. I wasn't expecting 10 mins in and out (ooh err! biggrin ) But come on

Their customer survey people called every 5 days for 6 weeks. I never replied. There would be no point. They aren't going to change their processes to fit customer expectations. Some consultant somewhere has taken a lump of cash off them to "improve customer experience" and they aren't going to just bin that investment! laugh


And its not just BMW.

A friend went to a Mercedes place (not in Croydon) And said that the "process" was the she parked outside gave her keys to a driver, then walked in spoke to reception. Who directed them to the Service receptionist. Who then directed her to a table and offered a (apparently bitter!) coffee and she had to wait 10 mins whilst her "Service Team Manager" came and basically asked her to sign the job card and check the phone number shed given. The address was also her old one, but she;d told them twice before to alter it and they hadn't bothered so she didn't raise it again. Total was 20 mins. She just wanted to drop the keys and go. But that's not an option apparently.

Eventually they'll do away with all that. It'll be like the McDonalds/Argos touch screens. Put your key in the machine. It reads the details from it. Tells you what is due. You tick or untick everything. Add any comments if you want. Insert a card to authorise the work and be out in 5 mins.


Alex_225

3,428 posts

145 months

Thursday
quotequote all
911Ads said:
Audi in Coulsdon - Nice part of Croydon (may be slightly biased) but yes, its an Audi dealer and you will be charged accordingly for any repairs!
It's a very very nice place actually but then again I may be biased as well. Also comes under Surrey just CR borough haha

Pericoloso

40,271 posts

107 months

Thursday
quotequote all
Re the above post.

I used to book in customers some of the time at the SAAB dealer I worked in.

I also wanted the customer in and out of the place ASAP.

I would write out the job sheets before hand with as much of the details of work as previously booked ,of course I could add

or change anything if necessary.

If all they wanted was a 36000 mile service ,check details ,sign here ,job done ,off they go.

The service manager didn't pre write any and used to get a big queue of frustrated commuters wanting to get out of there ASAP.

S1KRR

10,451 posts

156 months

Thursday
quotequote all
Alex_225 said:
It's a very very nice place actually but then again I may be biased as well. Also comes under Surrey just CR borough haha
Old Coulsdon, maybe, Coulsdon town? Full of chav dheads. Have you been in the Pembroke? laugh

ETA

In fact. Go from the Pembroke all the way out past Chipstead junior school (where I learnt to swim 30+ years ago!) to the Hungry Horse pub. Everything between those 2 points is scummy
aholes! Never seen overt drug dealing from a car window whilst all around parents are taking their little sts Trick or Treating!

IMO of course

Edited by S1KRR on Thursday 15th August 20:05

Alex_225

3,428 posts

145 months

Thursday
quotequote all
S1KRR said:
Old Coulsdon, maybe, Coulsdon town? Full of chav dheads. Have you been in the Pembroke? laugh

Edited by S1KRR on Thursday 15th August 20:05
Coulsdon town is just your typical town I guess, I live in Old Coulsdon which is quite pleasant! haha

toasty

5,392 posts

164 months

Thursday
quotequote all
I took mine to Croydon, never again. 7 calls with no answer, finally got through on 8th call after waiting on line for 5 minutes. Refused to put work on as warranty on a car that was 2 weeks from purchase - wear and tear guv. Now go to Vines Redhill and am much happier.

Boxpark is good fun for the footy games though.

snoopy25

929 posts

64 months

Thursday
quotequote all
The Li-ion King said:
Hereward said:
Streetrod said:
I live in Croydon on the Whitgift estate which is very nice. But like most places some parts of Croydon are a bit naff.

If you look at the amount of money currently being invested around East and Central Croydon, gentrification is on the march. As for my neighbours they all seem to be spending silly money either knocking down their houses and rebuilding them or doing major upgrades. A couple of the preferred building companies in the area are racking it in
Totally agree. I pass through on the train daily. If I was to invest in London property I would be putting my money in to Croydon.
to bulldoze the lot... getmecoat

In all fairness all areas in London are quite mixed, I always liked riding on the trams in Croydon, and there's some decent shops. A new Westfield is being built in Croydon as well. For driving there's some good roads around Caterham, Kenley and Whyteleafe heading out of town on the A22 in some nice countryside of the North Downs.

Gentrification is everywhere in London, but there are naff parts too. West Croydon used to be a bit rough and ready, along with some parts of South Norwood and Thornton Heath back in the day, but I'm sure these areas are on the up. I'm in Wood Green where there's a lot of Gentrification as well smile
Thornton Heath/West Croydon on the up? hehe

Have you been through there and West Croydon recently? I do on a daily basis walking to my car and i can tell you now they are both not very nice areas......

and yes i grew up in Thornton Heath....

Mr Tidy

8,911 posts

71 months

Thursday
quotequote all
snoopy25 said:
Thornton Heath/West Croydon on the up? hehe

Have you been through there and West Croydon recently? I do on a daily basis walking to my car and i can tell you now they are both not very nice areas......

and yes i grew up in Thornton Heath....
I was thinking the same thing - I used to go through there quite often 30 or so years ago and it wasn't too pleasant then!

So I hope it is on the up.

I lived in Sutton 20 odd years ago, and my sister still does - but it seems to be on a downward spiral now.

DB77

132 posts

91 months

I used Cooper Croydon twice for servicing and won’t again. The first time they were disorganised, didn’t respond to phone calls and took an age to get someone to bring my car out when it was done. But as it was the most convenient for me, I booked in for a small second job....

On the second visit, despite booking about 8 weeks in advance and calling the day before to confirm, when I arrived in the morning they didn’t have the bloody part necessary. 2 hours (there and back in morning traffic) completely wasted.

I won’t use them again.

Alex_225

3,428 posts

145 months

snoopy25 said:
Thornton Heath/West Croydon on the up? hehe

Have you been through there and West Croydon recently? I do on a daily basis walking to my car and i can tell you now they are both not very nice areas......

and yes i grew up in Thornton Heath....
My parents first house was in Norwood back in the mid 70s. Not sure I'd want to live there now, in fact I know I wouldn't!

There is a lot of investment going into Croydon it seems. When I was a kid, you'd go shopping in Croydon. It had loads of shops, independent (Beanos was awesome) and chains so was really worth a visit. Since the closure of Allders it's just got worse and worse so no point.

I'm hopeful that with the investment in the area and the building of a Westfield shopping centre, it will add more value to the area. Even if I'd only venture to Central or South Croydon! haha

S1KRR

10,451 posts

156 months

Alex_225 said:
My parents first house was in Norwood back in the mid 70s. Not sure I'd want to live there now, in fact I know I wouldn't!

There is a lot of investment going into Croydon it seems. When I was a kid, you'd go shopping in Croydon. It had loads of shops, independent (Beanos was awesome) and chains so was really worth a visit. Since the closure of Allders it's just got worse and worse so no point.

I'm hopeful that with the investment in the area and the building of a Westfield shopping centre, it will add more value to the area. Even if I'd only venture to Central or South Croydon! haha
I agree on the Allders closing seeming to set it off. Doesn't help that the guy who bought the place makes Mike Ashley look like high royalty. As he filled it with cheap knock off ste! He only bought it because he heard Westfield would buy him out. But they've been talking about it for years and it hasn't looked anymore likely recently!

Sutton was always a poor relation to Croydon. But as above it's looking tragic these days. I would assume in both cases, high rates and high parking charges (Croydon particularly high!) have killed both centres! Wimbledon is also suffering in terms of draw factor.

If I want to "go shopping" I'll invariably go to Kingston these days.

gasfitter72

5 posts

24 months

Im in construction management

I helped build the new buildings next to Sutton Station. Completed last year

SydneyBridge

4,509 posts

102 months

The Westfield is on hold so may never get built. Dont know why the council CPO'd the Allders building when lots of people were employed there and no one knows when or if the Whitgift will evee be knocked down

I worked next to east croydon station and it makes sense to live in Croydon if you travel into London, as most of the new flats are close to the statiin. Half the people i worked witn never dared venture into the centre, so just worked and got on the train out of croydon at the end of the day

And yes, boxpark is excellent